Surrey Gardens Apartments has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this web site:

Surrey Gardens Apartments

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as social insurance number), but encouraged so we can provide a more personalized experience on our site.

Information Collection and Use

Surrey Gardens Apartments is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Surrey Gardens Apartments collects information from our users at several different points on our website.

Order

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Surveys

Our online surveys ask visitors for contact information (like email address), financial information (like account or credit card numbers), and unique identifiers (like social insurance numbers).

Contact information from the surveys is used to ship purchases, information about our company. The customer’s contact information is also used to get in touch with the visitor when necessary.

Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to check the users’ qualifications for registration. Unique identifiers (such as social insurance numbers) are collected from Web site visitors to verify the user’s identity.

Links

This web site contains links to other sites. Please be aware that we, Surrey Gardens Apartments, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social insurance number), that information is encrypted and is protected with the best encryption software in the industry— SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to regain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our website, you can send an
email to:

security@SurreyGardensBC.com

You can also call the following telephone number: 780-489-3028

Data Quality/Access

This site gives users the following options for changing and modifying information previously provided:

You can send email to:

correction@SurreyGardensBC.com

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this
site, or your dealings with this Web site, you can contact:

support@SurreyGardensBC.com